Privacy

Effective Date: [Insert Date]

1. Data We Collect

We strictly adhere to GDPR and CCPA regulations. When using https://sdftools.com/, we may collect:

• Contact Information: Name, email, phone number (e.g., when requesting free samples)
• Technical Data: IP address, browser type, device ID (via Google Analytics with anonymization)
• Order Details: Company name, shipping address, VAT number (processed through PCI-DSS compliant gateways)
• Cookies: Session cookies for cart retention (expire in 24h), preference cookies for language settings

2. How We Use Data

• Process orders for carbide end mills/drills (incl. global shipments)
• Provide CAD/CAM technical support for custom tool requests
• Send product updates (opt-in newsletter with 1-click unsubscribe)
• Improve site functionality via Hotjar heatmaps (no PII tracking)

3. Data Sharing

We disclose information only to:

• Payment Processors: Stripe/PayPal (transaction completion)
• Shipping Partners: DHL/FedEx (order delivery tracking)
• Cloud Storage: AWS EU servers (ISO 27001 certified)

4. International Transfers

Data may be transferred from the EU/UK to our China headquarters under:

• SCCs (Standard Contractual Clauses) for order processing
• GDPR Article 49(1)(b) for contract fulfillment

5. Your Rights

EU/UK/California users may:

• Request access to order histories (via sdfgroup@sdftools.com)
• Opt out of marketing emails (via footer link)
• Delete account data (excluding transactional records per tax laws)

6. Security Measures

• Encrypted connections (TLS 1.2+) for all data transfers
• Annual penetration testing by Cure53
• Role-based access control to customer databases

7. Cookie Policy

Manage preferences via our banner:

• Essential: Session cookies (non-negotiable for checkout)
• Analytical: Google Analytics (IP anonymization enabled)
• Marketing: LinkedIn Insights Tag (disabled by default)

8. Updates

Material changes notified via:

• Email alerts for registered users
• Banner notices on the website for 30 days

Contact:
ShengDeFu Tools Co., Ltd.
Email: sdfgroup@sdftools.com
Address: Panlongcheng Development Zone, Wuhan, China 443400